FAQs

Don’t worry, it’s very easy! First, you click on the “Login” button and then “Create an Account”. Then you fill in your cell phone number and a few other details. Finally, you choose whether you want to be a simple member or a loyalty member for more gifts and privileges! And that's it. You are officially a member of the largest Burger House family in Greece!

Yes, you can, extremely easily and in two ways! If you want delivery services, fill in the address where the order will be delivered. If you want takeaway services, choose the store that serves you best. Then, add the products to the cart and fill in some details in order for us to deliver your order correctly. And that was it. Βon appétit!

Indeed, in some stores the menu may be different.

Digi Tip: Before you see the menu, choose the address or the store, from where you wish to receive your order.

Yes, you can and it's very easy! Log in to your profile at any time, change any account details you wish and save the changes.

Most stores are open from 12 noon until 12 midnight. Are you looking for a specific store? Find here the store you are interested in.

Yep! For delivery orders the minimum cost is 7€. For takeaway orders there is no minimum cost, whatever your appetite craves!

In two shakes! You usually have the hot burgers in your hands within 35-40 minutes. But be careful, they are hot!

Learn about them here.

You may pay in any way you want! Choose between cash (maximum order amount up to 50€) , debit card, credit card, prepaid card, Ticket restaurant vouchers and Ticket restaurant card, depending on the store and region.

We want you to stay! But if you insist, log in to your account and click on “Delete Account”.

Find out here! Besides, what’s better than a burger; two burgers for the price of one.

You may use only one Cosmote coupon in each order, whether it is delivery or takeaway.

You can’t use coupons & gift vouchers if you place an order as a guest. Moreover, you should know that coupons and gift vouchers can be redeemed for orders received within the same day and not for post-dated orders.

The All Star Club is the rewards program of Goody’s Burger House. The members of the program may collect stars with every purchase they make from Goody’s Burger House stores network, win 5€ gift vouchers, take advantage of exclusive offers and benefits, and participate in the draw for the monthly gift.

Once a Goody’s customer becomes a member of the All Star Club, he has the opportunity, with every purchase he makes at the Goody’s Burger House stores, through the Goody’s app/ goodys.com and by calling at 18365, to collect stars! Every time you collect 100 stars, you automatically win a gift voucher of 5€! In addition, as a member of the All Star Club you enjoy exclusive privileges, such as participating in monthly draws to win unique gifts as well as new and exclusive offers! To participate in the All Star Club, it is necessary that you create an account in order for us to count the points of your transactions and inform you about the gift vouchers and coupons you have won.

You may register online on goodys.com or through the goody’s app by creating a new account and choosing the “All Star Club Member” option. If you already have an account for the delivery services, you may upgrade it to an All Star Club member account through your profile or the “All Star Club” website. In addition, you may register at the Goody’s Burger House stores by informing the cashier before placing your order, through our call center (211 1016000 or 18365) or by sending an SMS to 54011, writing GOODYS NAME SURNAME. When registering in the program, you directly earn 20 stars and get one step closer to your first gift voucher!

For every purchase of 1€ you make from the Goody’s Burger House stores network, you automatically win 2 stars. For example, for an order of 6€ you win 12 stars. With orders placed online on goodys.com and through the Goody’s app, you earn double stars, namely for every 1€ you collect 4 stars. For example, for an order of 6€, you earn 24 stars!

Missions are the most fun way to collect extra stars easily and quickly! Go to the All Star Club website and find out more!

For orders placed at the Goody’s Burger House stores and through our call center, it is necessary, before ordering, to tell the cashier your membership number. For online orders on www.goodys.com and through the goody’s app you just need to log in to your account!

All you have to do is send us the receipt of the transaction and we will enter the corresponding number of stars in your account!

For every purchase of 1€ you make from the Goody’s Burger House stores network, you automatically win 2 stars. For example, for an order of 6€ you win 12 stars. With orders placed online on goodys.com and through the Goody’s app, you earn double stars, namely for every 1€ you collect 4 stars. For example, for an order of 6€, you earn 24 stars!

Every time you collect 100 stars you automatically win a gift voucher of 5€. That is, when you have collected 100, 200, 300, 400, 500 stars, etc. In the meantime, you cannot redeem your stars (e.g., when you have collected 125 stars, 256 etc.). Keep enjoying your favorite burgers and collecting stars for your next gift voucher!

You win a gift voucher every time you collect 100 stars. That is, when you collect a total of 100, 200, 300, 400 stars, etc. So, if you have collected 146 stars you will have already received a gift voucher and you need another 54 stars to receive the next one!

Every time you collect 100 stars you automatically win a gift voucher of 5€. That is, when you have collected 100, 200, 300, 400, 500 stars, etc. In the meantime, you cannot redeem your stars (e.g., when you have collected 125 stars, 256 etc.). Keep enjoying your favorite burgers and collecting stars for your next gift voucher!

You can see the available gift vouchers and coupons by logging in to your account in the “Gift vouchers and coupons” section. Gift vouchers are activated the next day from the day of their acquisition and indicate their start and expiry date, which is the period within which they may be redeemed. If your gift vouchers or coupons appear as redeemed, it means that you have already used them in previous purchases.

You can use your gift vouchers and coupons for online purchases on www.goodys.com and through the goody’s app, for phone orders through our call center (2111016000 or 18365), as well as for purchases at the Goody’s Burger House stores network. For delivery orders, the minimum cost of the order is 7€ after applying the gift vouchers and coupons.

You can be informed about the start and expiry date of your coupons through the “Gift vouchers and coupons” section in your account. Each coupon displays the start and expiry date, which is the period within which they may be redeemed. If one of your coupons has expired before using it, then it will appear as inactive with the indication “expired”, whereas if it has been used, it will appear with the indication “redeemed”.

In every order you may apply as many gift vouchers as you want but only one coupon.

To find out about your gift vouchers, you will have to log in to your account through the website or the Goody’s app and go to the “Gift Vouchers and Coupons” section.

You can see the history of your stars and gift vouchers by logging in to your account through www.goodys.com or the Goody’s app and going to the “All Star Club” website.

First of all, you need to check whether your gift voucher or coupon is active. If it is active, it will automatically appear in your cart, and you will be able to select it. If it does not appear there, you can get informed in the “Gift Vouchers and Coupons” section about their start and expiry dates.

In order to use your coupon in delivery orders, there is a minimum cost of 6€ after applying the gift vouchers, discounts and deals. In case your gift voucher / coupon is active, and you cannot apply it to your cart, please inform us about the exact message you receive.

Every month a new gift is waiting for you to claim it at the All Star Club! Technology gifts, gadgets, trips, tickets and other unique gifts are waiting for you to win them! Your participation in the competition is automatic and you do not need to do anything to take part other than enjoy your favorite burgers. Each star you collect during the month corresponds to 1 entry in the competition! So, the more the stars, the more the enjoyment and the chances of becoming the winner of the month! You can find out more about your participation by logging in to your account through goodys.com or the Goody’s app and visiting the All Star Club website.

In case you are the winner of the month, we will contact you and inform you about the good news! If you want to be informed about last month's winners, you can find out more through the All Star Club website through goodys.com or the Goody’s app by clicking on the “See all previous winners” under this month's prize banner.

You may continue using your old mobile phone to redeem the gift vouchers available, but since you have actually changed the number, you will not be able to get in touch and be informed about the available coupons. Therefore, it would be better for you to recreate an account with your new mobile phone number as your membership number. For further information do not hesitate to contact us by sending an email to support@goodysallstarclub.gr.

You can delete your account in the “Personal information” section of your account through goodys.com or the Goody’s app. Alternatively, you may contact us by sending an email to support@goodysallstarclub.gr